Amazon Hiring Freshers For Application Support Engineer position at Chennai

>> Tuesday, March 13, 2012

Company:  AMAZON India

Desired Location:  Chennai

Desired Qualification: (UG – B.Tech/B.E., B.Sc, BCA) AND (PG – MBA/PGDM, M.Tech, MCA, M.Sc, Any PG Course, Post Graduation Not Required)

Job Role :  Tech Support Engineer

Job Profile:

Work on maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects.
• Read and understand complex application code and make code fixes to resolve support issues
• Software deployment support in staging and production environments.
• Develop tools to aid operations and maintenance.
• System and Support status reporting.
• Customer notification and workflow co-ordination and follow-up to maintain service level agreements.
• Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set.
• Lay processes for escalations and problem resolution
Required Technical Skills
• Development Experience in C/C++, Java and open source based technologies. .
• Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies.
• Detailed knowledge of the UNIX/Linux operating system and tools
• Proven ability to debug, identify the root cause of issues and develop code fixes in complex Enterprise Level n-tier online applications.
• Passion for problem solving and enabling automation for operational excellence.
• Designs moderate to complex technical solutions



Amazon Development Centre (India) Pvt. Ltd. strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to to research and develop technology that improves the lives of shoppers and sellers around the world.

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