Level-1 Technical Support to HCL's business clients. He / She will be responsible to provide 100 % voice support to the clients and provide online technical resolution. Incumbent should open for 24X7 operations.
Skill Requirements:-
· Basic technical knowledge of PCs · Basic Knowledge of MS Outlook troubleshooting, Internet and Networking · Basic technical knowledge of Operating systems like Windows XP Good verbal and written communication skills · · Candidates with experience of 6 Months – 18 months from Customer Care( Voice Support) background may also apply · Should be interested to move to technical troubleshooting · Should have basic knowledge of Computers Should be open for 24*7 operations |
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